RS Information Systems, Inc. (RSIS®) is a premier federal systems integrator providing advanced technical and business solutions in information technology, systems engineering, telecommunications, scientific support, and management consulting to a wide range of federal government agencies.

The Gartner Group states that “If you have best practices in place for a well-managed environment, you can reduce your total cost of ownership by as much as 25% to 30%.” RSIS recognizes the cost benefits of implementing best-practice standards for the IT help desk and associated service management processes. RSIS supports more than 40 help desks nationwide serving more than 250,000 federal end users for many agencies, including NOAA, the US Air Force, DOE, DOT, EPA, NASA, and DARPA.

For more information, visit the RSIS website: www.rsis.com